Section 1 - What Information Do We Collect?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we automatically collect certain information about your device, such as details regarding your web browser, IP address, and time zone. We also collect information about the page(s) you visit, actions you take on the site (e.g., completing a purchase), or how you arrived at our site (e.g., search, paid advertisement).
To track and store this information, we use the following technologies/services:
- Cookies. Cookies are small files stored in browsers which are used to save user preferences.
- Google Analytics. To gather information about how customers shop in our store, we use Google Analytics, a service provided by Google. You can view more information on this service here. We also use Google Signals, which allows Google Analytics to associate data from your visit to our site with other Google information. Remember, all of your Google data may be accessed and/or deleted by you via My Activity.
- Klaviyo. Klaviyo tracks browsing behavior and will associate it with your email address and/or phone number if you provide it to us.
- Heap. Heap is a user behavioral analytics product and service used to collect and analyze data about how users are interacting with our website.
Additionally, when you begin or complete a purchase through our website, we collect certain information from you, including your name, email, phone number, billing/shipping address, and payment information.
Collectively, all types of information gathered or provided to us by you are referred to as "Personal Information."
Section 2 - How Do We Use Your Information?
When you provide Personal Information as part of a transaction, we use the order information to fulfill any orders placed through our website. This includes processing payment, shipping item(s), and sending order information/confirmations. We may also use it to communicate with you regarding your order, screen orders for potential fraud, or provide advertising for additional products/services.
Other information collected as you browse the site, including page(s) visited, actions taken, or referral source, may be used to personalize your browsing experience, assess website performance, or shared with third parties for marketing/advertising purposes. With your permission, we may also send you emails or text/media messages about our store, new products, and other updates.